Dear Ansca Staff,
Since I'm having issues with getting the current build running on my phone, which I have sent an email about nearly a week ago and have since not received a useful answer to, I decided to spend the weekend more useful this time.
Meaning: Buy the indie license and get coding with the older builds, or perhaps even the latest and greatest daily build. Since the older ones DO work.
However, I received the confirmation email that I'm now a subscriber, I can authenticate the application without trouble, so the upgrade clearly went through. Nevertheless.. my access to the daily builds is still blocked.
Which leaves me in a bit of a fickle situation. On one hand customer support seems a bit slow-ish, although that is a subjective observation on my end. On the other hand I have bought a license in good confidence I could actually get to work this time, while in the mean time waiting for a support reply. Unfortunately I got the short end of the stick here too.
The software is fantastic, that's an indisputable fact. And, to be frank, it's been less than an hour since I made the purchase. However, the illusion is created that one can pay and dive in right after. Currently I have no idea what situation I'm in. Does someone need to manually approve the account upgrade so I can access the daily builds (god, I hope not) or did something simply go wrong with the upgrade?
Having this issue resolved today would be marvelous, of course. But at the very least I am hoping to receive a clarification of what's going on.
Looking forward to your reply and getting this out of the way :)
Yours sincerely,
Reinier
Edit: Edited to change title. Was a bit of a heat of the moment thing when I wrote it ;)